From clients, not from you
A client signs in to their own area with their phone and can rate a visit and write a comment. You cannot write a review for them, which is what makes the page credible.
You stay in control of what is shown
A new review waits for you. You publish it, hide it, or reply to it publicly. The average rating and the published reviews appear on your booking page.
- Publish, hide or reply
- Average rating shown on the booking page
- Review text kept as the client wrote it
Questions
Can I ask clients for a review automatically?
Not yet. Today clients leave a review from their own area, and you can send them the link.
Can I delete a bad review?
You can hide a review from your page and reply to it. Hiding reviews only because they are critical is something to think about carefully.
Are the reviews also on Google?
No, they live on your Lumea page. They are not synced to Google.
Can someone who never visited review me?
Only a client signed in with a phone number that has a visit with you.
