The first conversation is where bookings get lost
Many people want to talk before they commit. If setting up that first call takes three messages and a day of waiting, some of them drift away. A coach or consultant also has a diary full of sessions of different lengths, so offering a time by hand is slow.
A booking page turns the intro conversation into one tap. The person picks a time you have really left open, books without registering, and receives a WhatsApp confirmation.
Offer the intro call and your sessions as separate services
Each service has its own duration and price, so a free intro call and your paid sessions sit side by side on the page, in the order you choose. Prices are set per service.
- A free intro conversation, 15 or 20 minutes
- A 45-minute session
- A 60-minute session
- A longer working session for a specific topic
- Categories, for example individual and organisations
Protect the time around each session
Set a break between appointments to write notes or reset before the next person, and choose the time-slot step so sessions start when they suit you. Add your working hours, holidays and days off, and clients will only see times that are free.
Confirmation is sent by WhatsApp, and clients can change or cancel from the link in it. With the Pro plan, automatic reminders go out from your own WhatsApp number with wording you write, which helps with sessions people forget.
Regular clients and changing plans
Clients who meet you every week or two simply book their next time from the same link, and the calendar shows your full week at a glance. If a slot opens up, the waiting list lets you offer it to someone in one tap.
Lumea does not take payment at booking and does not run video calls, so you keep your own way of charging and meeting. It handles the part that comes first: who books, and when.
Set it up in Lumea
- 1Add the free intro conversation and each session length as separate services.
- 2Set your working hours, and mark holidays and days off.
- 3Choose a break between appointments and the time-slot step.
- 4Turn on the WhatsApp booking confirmation, and reminders on the Pro plan.
- 5Put your booking link in your email signature, profile and WhatsApp.
Plans: the free plan covers the calendar, clients and services. Online booking and WhatsApp messages start on the Starter plan, and automatic WhatsApp reminders on the Pro plan.
Questions
Can I offer a free intro call and paid sessions on the same page?
Yes. Each is its own service with its own length and price, so the free conversation and your 45 or 60 minute sessions appear together and clients choose which to book.
Can clients pay when they book?
No. Lumea does not take payment or deposits at booking. You keep charging in the way you already do.
What if a client needs to move a session?
The WhatsApp confirmation contains a link where the client can change or cancel the booking, so you do not have to rearrange it by message.
